Telephone Challenge

Now that you have learned about business calls, take this interactive quiz.
Telephone Challenge:
http://www.bbc.co.uk/worldservice/learningenglish/business/talkingbusiness/unit1telephone/challenge.shtml

Talking Business:
http://www.bbc.co.uk/worldservice/learningenglish/business/talkingbusiness/unit1telephone/1connecting.shtml

1.1 Connecting:
pdf: http://www.4shared.com/office/-ksPdcwl/11_connecting.html
mp3: http://www.4shared.com/mp3/qe_yi5H8/11_connecting.html

1.2 Messages:
pdf: http://www.4shared.com/office/U5nS-Sg6/12_messages.html
mp3: http://www.4shared.com/mp3/wGAb-_lQ/12_messages.html

1.3 Wrong Number:
pdf: http://www.4shared.com/office/tBoQgng8/13_wrongnumber.html
mp3: http://www.4shared.com/mp3/bm4Izx0G/13_wrongnumber.html

1.4 Appointments:
pdf: http://www.4shared.com/office/1ak8_VAQ/14_appointments.html
mp3: http://www.4shared.com/mp3/HA88B0AX/14_appointments.html

1.5 Flights:
pdf: http://www.4shared.com/office/xZbNZDvh/15_flights.html
mp3: http://www.4shared.com/mp3/5eI60rQh/15_flights.html

Language Expert:
http://www.bbc.co.uk/worldservice/learningenglish/business/talkingbusiness/unit1telephone/expert.shtml